Safaricom has put Home Fibre and mobile minutes or data for up to five family members on one bill, starting at Sh3,749 a month.
The company announced the plan on Monday under its Pata More campaign. It is open to new and existing Home Fibre customers across Kenya.
What Family Share offers
The customer keeps a Home Fibre plan and pays a fixed amount on top. That amount buys one pot of minutes or data. The customer then splits the pot across up to five Safaricom numbers and sets each person’s share. The shares last 30 days and renew with the fibre bill.
Fawzia Ali, Safaricom’s Chief Consumer Business Officer, said: “People work, learn, travel, explore and stay connected across different spaces, and they want greater value without added complexity.” She says the plan aims to “keep customers seamlessly connected, whether at home or on the go.”
Safaricom describes the plan as covering voice, data and SMS. The price list gives figures for minutes and data only.
The four plans and their prices
| Plan | Fibre speed | Monthly price | Minutes or data | Each of five people gets |
|---|---|---|---|---|
| Bronze | 40 Mbps | Sh3,749 | 750 minutes or 14GB | 150 minutes or 2.8GB |
| Silver | 60 Mbps | Sh5,100 | 1,000 minutes or 21GB | 200 minutes or 4.2GB |
| Gold | 150 Mbps | Sh7,799 | 1,500 minutes or 33GB | 300 minutes or 6.6GB |
| Diamond | 500 Mbps | Sh13,999 | 1,500 minutes or 33GB | 300 minutes or 6.6GB |
Bronze costs Sh2,999 on its own, so Family Share adds Sh750. Silver adds Sh1,000, and Gold and Diamond add Sh1,500 each.
What the Home Fibre numbers show
Safaricom said active fibre to the home customers grew 27 per cent. The share of connected homes with an active subscription rose from 66.8 to 71 per cent. The statement gives no period for either figure.
The annual report for the year to March 2026 shows 407,080 home customers, up 35 per cent from 301,451. The network passes about 807,000 homes. At 71 per cent, 29 of every 100 connected homes have no active plan.
Safaricom held 34.9 per cent of Kenya’s fixed internet market, according to Communications Authority data. Zuku, Airtel, Faiba and Starlink compete for the same households.
What it means for households
A family that sends airtime or bundles to relatives each month can move those payments onto the fibre bill. Tech-ish prices the alternative: four relatives on a Sh250 bundle each cost Sh1,000 a month for 4GB and 200 minutes in total. The Bronze pot costs Sh750 for 14GB or 750 minutes.
Buyers must choose minutes or data. The plan Safaricom sold in 2023 bundled 8GB, 400 minutes and 1,000 SMS for an extra Sh800. Tech-ish says the current plans have been on sale since at least September.
The fibre line still carries a fair usage limit. Khusoko reported in May that Bronze is capped at 1.5TB a month, after which speed drops to 4 Mbps. Family Share does not change that cap. Safaricom raised fibre speeds at no extra cost in April, and Family Share adds mobile benefits on top.
Do not confuse it with Family Connect
Safaricom also sells Family Connect, a talktime plan listed on its FAQ page. It needs no fibre line. A customer, called the sponsor, buys a plan through *444# or the MySafaricom app and shares calls and SMS with beneficiaries.
| Family Share | Family Connect | |
|---|---|---|
| Needs Home Fibre | Yes | No |
| Shared items | Minutes or data | Calls and SMS only |
| Most people sharing | Five | Six |
| Price | Sh750 to Sh1,500 added to fibre | Sh500 to Sh3,000 |
| Validity | 30 days | 30 days, no rollover |
Family Connect plans cost Sh500, Sh1,000, Sh2,000 and Sh3,000. They allow one, two, three and six beneficiaries. The talktime cannot buy data, roam or call abroad.
How to sign up
Customers can sign up through My OneApp, by dialling *400#, or at Safaricom shops and authorised dealers.
