Zoom, the company synonymous with video conferencing, is now known as Zoom Communications Inc., embracing an AI-first approach to revolutionise workplace collaboration and productivity.

Zoom CEO and Founder Eric Yuan revealed the news in an announcement blog.

“Our AI assistant, Zoom AI Companion, is the heartbeat of our evolution into an AI-first company and is critical in helping our customers uncover new opportunities for greater productivity.”

“Over time, we believe these capabilities will translate into a fully customisable digital twin equipped with your institutional knowledge, freeing up a whole day’s worth of work and allowing you to work just four days per week,” he explained.

Key Highlights

  • AI-Powered Features: Zoom’s AI Companion is designed to streamline tasks, summarize meetings, and draft emails, freeing up valuable time.
  • Enhanced Productivity: The company aims to increase productivity to the point where a four-day workweek becomes feasible.
  • Strategic Investments: Zoom is investing heavily in AI, following the footsteps of tech giants like Microsoft, Google, and Meta.
  • Diversified Product Portfolio: Zoom is expanding beyond video conferencing, offering solutions like Team Chat, Contact Center, and Docs.
  • Strong Financial Performance: Zoom reported solid Q3 2024 results, with growth in enterprise revenue and AI adoption.

 

Experience working on communication and marketing departments and in the broadcast industry. Interested in sustainable development and international relations issues.

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