Bolt, a leading ride-hailing platform in Kenya, has announced a 10% increase in base fares across all ride categories in response to growing driver discontent over low earnings and rising operational costs.
The base fare for the Economy category has increased from KSh 200 to KSh 220.
Bolt aims to improve driver earnings and working conditions through this fare adjustment.
Linda Ndungu, Bolt’s General Manager for Rides, emphasised that: “This fare adjustment is not just a price change but also a step towards acknowledging the value our drivers bring to the platform every day.”
“We believe that this move will help our drivers earn a fair wage, which in turn will allow them to continue providing the reliable and safe transportation our riders depend on.”
The company has engaged with drivers and regulators to address their concerns. It has also reintroduced car loans to support drivers in acquiring vehicles.
Recent protests by drivers highlighted the need for increased fares and better working conditions.
“The company will continue to monitor the economic landscape and engage with all stakeholders to make any necessary adjustments in the future,” the company added in a statement.
