Kenyan President William Ruto launched the government’s digital payment platform called “Gava Mkononi” on Friday to help enhance efficiency and inclusivity in service delivery.

The platform will enable Kenyans to access more than 5,000 government services online since the system eliminates inefficiency, corruption, wastage, and discrimination inherent in human interactions.

The services will also be available on the eCitizen platform’s USSD code *2222#, which the National Treasury will manage, and GavaExpress will provide services at the grassroots to those who do not have smartphones.

“Gava Express will be available in more than 250,000 M-Pesa shops, 28,000 KCB shops, 40,000 Equity shops and 22,000 Cooperative Bank shops to serve those without smartphones,” he explained.

The president also unveiled one pay bill, 222222, to be used for all government services.

“Apart from making sure that there is no multiplicity of pay bills by government agencies. No citizen should be told to pay for the service using this pay bill. All Kenyans must know that if they have to pay for the government services it has to be 222222,” he said.


 

Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

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