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    TECHNOLOGY

    Gava Mkononi: Kenya’s Digital Initiative to Enhance Service Delivery

    Gava Mkononi is a mobile version of the eCitizen platform that allows Kenyans to conveniently access critical government services in the comfort of their homes.
    KhusokoBy Khusoko2023-07-03No Comments1 Min Read
    Huduma Centre GPO Reopens, But One Requires an Appointment

    Kenyan President William Ruto launched the government’s digital payment platform called “Gava Mkononi” on Friday to help enhance efficiency and inclusivity in service delivery.

    The platform will enable Kenyans to access more than 5,000 government services online since the system eliminates inefficiency, corruption, wastage, and discrimination inherent in human interactions.

    The services will also be available on the eCitizen platform’s USSD code *2222#, which the National Treasury will manage, and GavaExpress will provide services at the grassroots to those who do not have smartphones.

    “Gava Express will be available in more than 250,000 M-Pesa shops, 28,000 KCB shops, 40,000 Equity shops and 22,000 Cooperative Bank shops to serve those without smartphones,” he explained.

    🎉🎉 The Launch of #GavaMkononi by President @WilliamsRuto aims make it easier for Kenyan Citizens to access govt services online, protect their privacy, and provide them with the skills and resources to succeed in a Digital world. @eCitizenKenya pic.twitter.com/KTV4YYTgTP

    — Huduma Kenya (@HudumaKenya) June 30, 2023

    The president also unveiled one pay bill, 222222, to be used for all government services.

    “Apart from making sure that there is no multiplicity of pay bills by government agencies. No citizen should be told to pay for the service using this pay bill. All Kenyans must know that if they have to pay for the government services it has to be 222222,” he said.


     

    Gava Mkononi GavaExpress
    Khusoko
    Khusoko

    Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

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