Nakuru City is the latest beneficiary of a new MultiChoice Kenya branch which will serve both DStv and GOtv customers within the region.
The revamped branch located on the first floor of Masters Plaza along Kenyatta Avenue in Nakuru CBD will now offer customers a more comfortable and modern facility within which they can access all sales and aftersales services.
Phillip Wahome, MultiChoice Kenya Corporate Affairs Manager, appreciated the County’s support: “The opening of this new modern branch at Masters Plaza will allow us to serve our customers within Nakuru County better. Our customers can expect a one-stop-shop experience whenever they visit this branch.”
Speaking during the launch, County Executive Committee Member for Finance Joseph Kiuna said, “We identify with you as you use the power of entertainment to enrich millions of lives across the county by providing video entertainment that tells the most-loved Kenyan international stories, which bring people together around shared passions.”
— DStv Kenya (@DStv_Kenya) July 26, 2022
The MultiChoice Kenya Nakuru branch will serve residents of Nakuru town, Naivasha, Solai, Rongai, Molo, Elburgon, Njoro, Longonot and Maai Mahiu in collaboration with dealers and service partners and accredited installers located in the areas outside the CBD.
DStv and GOtv customers in Nakuru and surrounding towns will now access a full range of services, including payment of subscriptions, package upgrades and downgrades, decoder diagnostics and purchases, customer care support, software upgrades, repair or replacement of faulty decoders, consumer education (self-help service techniques), installation services and purchase of accessories among others.
The Nakuru branch is one of the 10 MultiChoice Kenya branches nationwide. MultiChoice Kenya also has branches at Capital Centre branch, Greenspan Mall, Sarit Centre Mall and Junction Mall within Nairobi, with one branch located in Nyeri, Mombasa, Ongata Rongai, Kisumu, and Eldoret, respectively.
Nakuru branch will open daily from 8 am to 7 pm on weekdays and 9 am to 5 pm on weekends, and 9 am to 5 pm on public holidays.
The MultiChoice Nakuru branch will be open daily from 8am to 6pm on weekdays, 9am to 6pm on weekends and 9am to 5pm on public holidays.