Multichoice Kenya on Thursday inaugurated its new branch at Capital Center in Nairobi, making it the fourth physical touchpoint in the capital.
The Capital Center branch will serve both DStv and GOtv customers and is located on the Ground Floor along Mombasa road. The opening of the branch is a strategic move to ensure customers can easily access service points across the county. It will be open during the weekdays from 8 am – 9 pm and at weekends from 9 am – 9 pm.
The branch will serve customers in Makadara, Southlands, Langata, Kitengela, parts of Athi-River and Syokimau, and surrounding areas.
Nancy Matimu, MultiChoice Kenya Managing Director while appreciating the support of Nairobi County said, “The opening of this new modern branch at Capital Centre will allow us to better serve our customers within Nairobi County. Our customers can expect a one-stop-shop experience whenever they visit this branch. We have kitted this branch with modern and advanced digital infrastructure systems that will ensure a superior one-stop-shop experience for all our DStv, GOtv and commercial customers whenever they visit the branch.”
The Capital Centre is one among 10 MultiChoice Kenya branches with three others located in Nairobi at Greenspan Mall, Sarit Centre Mall and Junction Mall, with one branch located in Nyeri, Mombasa, Ongata Rongai, Kisumu, Eldoret and Nakuru respectively.
Services available at the Capital Center Branch are access sales and after-sales support services such as decoder diagnostics, software upgrades, repair or replacement of faulty decoders, consumer education (self-help service techniques), installation services, subscription payment, purchase of accessories among others.
For more information about content, products and services, visit DStv or GOtv. To manage your account, download the MyDStv app or MyGOtv app. To enjoy all the extra entertainment on the move, download the DStv Now app which allows you to watch from wherever you are.
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