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NSSF Partner With Safaricom to Drive Pensions Growth

Safaricom and NSSF To Provide Pension Services Through M-PESA Mini App

Safaricom PLC, Chief Financial Services Officer, Sitoyo Lopokoiyit(Left) and Safaricom PLC, Chief Enterprise Business Officer, Kris Senanu(Right) demonstrate how the NSSF mini-app works to NSSF Managing Trustee, Antony Omerikwa(Center) during the NSSF Mini App launch Breakfast at the Safaricom HQ.

The National Social Security Fund (NSSF) has diversified its product offering to drive the uptake of pensions with the launch of NSSF Mini app on the M-PESA super app.

Customers can register for NSSF membership, keep track of their contributions, top-up and manage their NSSF account, and make Tenant Purchase Scheme (TPS) payments all within the M-PESA Super App.

Dr Anthony Omerikwa, Managing Trustee – NSSF says the demand for NSSF services and the need to save for pension has gone beyond formally employed people to entrepreneurs, especially those running medium and small businesses.

“It has therefore become necessary to partner with organisations such as Safaricom to extend the reach of our services including though smartphones on the NSSF M-PESA Mini App,” Omerikwa said in a statement on Monday.

Customers can access the NSSF Mini-App through the “Discover” option on the M-PESA Super App. 

As part of the launch, the first 1,000 NSSF members to make contributions through the NSSF M-PESA Mini App will get an extra 10% free topped up to their account. 

“We continue to explore different ways to provide our customers with even more convenience and access to useful services by establishing key partnerships with organisations such as NSSF. The NSSF Mini App will go a long way in providing customers with an exceptional user experience while providing them with the freedom to access services on their smartphones at any time through the M-PESA Super App,” said Peter Ndegwa, CEO – Safaricom.

The NSSF M-PESA Mini App comes on the back of the November 2019 launch of  Haba Haba, a savings plan for business people in the jua kali sector.

Haba Haba gives members a chance to save a minimum of Ksh. 25 a day, with the option of withdrawing 50% of their contribution after consistently contributing for a minimum of 5 years.

The M-Pesa Super App provides customers with a range of mini Apps that enables them to conveniently access a variety of products and services from a single app on their smartphones, including SGR booking, airline tickets, bus tickets, shopping gift vouchers, insurance gas delivery, and Pay TV services.

Sitoyo Lopokoiyit, CEO M-Pesa Africa & Chief Officer Financial Services at Safaricom says the M-Pesa super app now has over 5M customers and over 500k using the mini-apps.

M-Pesa App’s Active Subscriber at 2 Mn: What to Expect from 2.0 Update


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Experience working on communication and marketing departments and in the broadcast industry. Interested in sustainable development and international relations issues.

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