Telkom Kenya has launched an app for its mobile money product, T-Kash, an easy-to-use application that will enable its customers to access a wider service offering on its digital financial services platform.
The T-Kash App can be downloaded from the Google Play Store, the Huawei App Store, as well as the Apple Store, which is a strategic addition through which Telkom customers will access T-Kash.
Customers currently access T-Kash via USSD code *160#.
“The launch of the T-Kash App is the culmination of extensive research on evolving customer trends, anchored on the need for simplicity, security, availability, and diversified service offering. The result is an easy-to-navigate platform that seeks to simplify a customer’s experience with respect to mobile financial services,” Telkom’s Chief Strategy and Business Development Officer, Julius Cheptiony said.
“Guided by the research data that we have collected during the development phase of this App and the feedback we shall continue to receive from our customers, we will be unveiling more service options in the coming months,” adds Cheptiony.
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In 2021, T-Kash was integrated into the government digital services platform, eCitizen, enabling T-Kash customers to pay for National and County Government Services that are to be found on the Portal. T-kash customers are now able to make digital payments for services offered by the National Transport and Safety Authority (NTSA); Directorate of Criminal Investigations, Business Registration Service and Immigration Services.
Communications Authority of Kenya (CA) mobile money services data for the first quarter of 2021/2022 FY, July to September 2021.
| Mobile Money Brand/Indicator | M-PESA | Airtel Money | T-Kash | Total |
| Agents | 257,840 | 22,197 | 9058 | 289,095 |
| Active Registered Mobile Money Subs | 34 million | 277K | 249K | 34.5 million |
| Value of C2B Transfers in KES | 1.195 trillion | 1.227 billion | 47.2 million | 1.196 trillion |
| Value of B2C Transfers in KES | 817.27 billion | 315.37 million | 85.9 million | 817.677 billion |
| Value of B2B Transfers in KES | 1.960 trillion | – | – | 1.960 trillion |
| Value of G2C Transfers in KES | 1.885 billion | – | – | 1.885 billion |
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