Qatar Airways has been ranked the world’s best airline by Skytrax.

The Skytrax World Airline Awards are independent and impartial, introduced in 1999. Travellers across the world vote in the largest airline passenger satisfaction survey, which ran from September 2019 to July 2021.

Travellers were asked about the performance and quality of more than 350 global airlines.

This is Qatar Airways’ sixth time winning the Skytrax top prize. This year it was also awarded World’s Best Business Class, World’s Best Business Class Seat, Best Airline in the Middle East, World’s Best Business Class Airline Lounge and Best Business Class Onboard Catering.

Singapore Airlines was ranked number two, while ANA All Nippon Airways came in at number three.

“We never abandoned our loyal customers when they needed us the most, we continued flying to get people home and implemented stringent biosafety measures to provide strong reassurance for travellers, all while continuing to innovate to ensure we remain the airline of choice for millions of passengers across the globe,” said Qatar Airways CEO Akbar Al-Baker in a statement on the win.

Zuraikat F Talat t(centre) Qatar country manager Kenya, George Kontogiannis (left) Qatar airway captain and Farhana Ahmed(right) cabin crew pose for a photo as they celebrated their 15th anniversary,  at JKIA Nairobi.

Skytrax Top Airlines 2021

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Emirates
  5. Japan Airlines
  6. Cathay Pacific
  7. EVA Air
  8. Qantas Airways
  9. Hainan Airlines
  10. Air France

Skytrax World’s Cleanest Airline Cabins 2021

  1. ANA All Nippon Airways
  2. Singapore Airlines
  3. Japan Airlines
  4. Qatar Airways
  5. EVA Air
  6. Cathay Pacific Airways
  7. Asiana Airlines
  8. Korean Air
  9. Hainan Airlines
  10. Swiss International Air Lines

Skytrax Best Airlines by Global Region 2021

  1. Northern Europe — Finnair
  2. Western Europe — Air France
  3. Eastern Europe — Aeroflot Russian Airlines
  4. Africa — Ethiopian Airlines
  5. Australia / Pacific — Qantas Airlines
  6. Central Asia / India — Air Astana
  7. China — Hainan Airlines
  8. Central America / Caribbean — Copa Airlines
  9. South America — LATAM
  10. North America — Delta Air Lines
  11. Asia — Singapore Airlines
  12. Middle East — Qatar Airways
  13. Europe — Air France

 

Skytrax World’s Best Low-Cost Airlines 2021

  1. AirAsia
  2. Southwest Airlines
  3. Scoot
  4. Vueling Airlines
  5. IndiGo
  6. EasyJet
  7. Jetstar Airways
  8. Ryanair
  9. Jetstar Asia
  10. Flynas

Skytrax World’s Best Cabin Crew 2021

  1. Singapore Airlines
  2. ANA All Nippon Airways
  3. Thai Airways
  4. Garuda Indonesia
  5. Japan Airlines
  6. Hainan Airlines
  7. EVA Air
  8. Asiana Airlines
  9. Cathay Pacific Airways
  10. Qatar Airways

Skytrax Best Airline Seats 2021

  1. Economy — Japan Airlines
  2. Premium economy — Delta Air Lines
  3. Business — Qatar Airways
  4. First class — Singapore Airlines

 


 

Community Engagement Editor, connecting audiences with news and promoting diverse voices. He also consults for East African brands on digital strategy.

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