Boniface Mungania now leads M-PESA and Safaricom’s financial services business as Chief Financial Services Officer, after the Central Bank of Kenya (CBK) approved his appointment.
M-PESA, Safaricom’s mobile money service, now has a named head who reports directly to Group CEO Dr. Peter Ndegwa. This is the position as of 6 November 2026.
Mungania replaces Esther Masese Waititu, who departed in July. His LinkedIn profile lists him as acting Chief Financial Services Officer from August 2026.
He joined Safaricom in 2007 as a customer service representative
Mungania has spent nearly 20 years at Safaricom. He joined in February 2007 and moved through dealer management, M-PESA business development and product leadership.
His M-PESA record covers product, payments and public sector work
He headed M-PESA product management from 2016 to 2021, then led M-PESA Payments. He served as acting Chief Digital Financial Services Officer from June 2022 to March 2023. In April 2023 he became Director of Public Sector Digital Transformation.
On his LinkedIn profile, Mungania describes himself as a “Thought leader in digital financial services.” The profile lists digital product management, business development, project management and sales among his skills.
Mungania holds a bachelor’s degree and a master’s degree in entrepreneurship from Jomo Kenyatta University of Agriculture and Technology (JKUAT). He also holds a MicroMasters qualification in digital product management from Boston University’s Questrom School of Business.
What it means: M-PESA has a named leader who reports to the CEO
The appointment fills the post Waititu left four months ago. The announcement lists no changes to M-PESA products, fees or strategy.
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