Equity Bank has launched a new service that allows its customers to make payments and access their accounts across five East African countries: Kenya, Uganda, Tanzania, Rwanda, and South Sudan. 

The service, called borderless banking, is designed to facilitate regional economic integration and support cross-border trade.

With borderless banking, Equity’s 18 million customers can transfer, deposit, and withdraw funds in real-time, as if they were in their home country. This reduces transaction costs and increases efficiency for businesses that operate across the region.

The service is part of Equity’s digital transformation agenda and its Africa Recovery and Resilience Plan, which aims to promote regional trade and investment and foster financial inclusion. 

Customers can use the service through the Equity Mobile and Equity Online platforms, which are available 24/7.

Borderless banking is a first-of-its-kind service in the East African region and a testament to Equity’s commitment to innovation and customer satisfaction. 

The Equity Bank borderless banking service is set to revolutionize regional financial transactions and empower customers with the freedom and convenience of banking without boundaries.

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Community Engagement Editor, connecting audiences with news and promoting diverse voices. He also consults for East African brands on digital strategy.

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