Safaricom Ethiopia Partners with Banks for Mobile Airtime Top-up Service

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The new mobile airtime-top up service will allow customers to purchase up to 5,000 ETB worth of airtime and enhance their experience across 21 cities

Safaricom Ethiopia has launched a strategic partnership with various banks for mobile airtime top-ups to provide easy access for its customers.

In the first phase of integration with partner banks, customers can now access the mobile airtime top-up service through USSD menus and Mobile Apps of Bank of Abyssinia, Awash Bank, and NIB International Bank.

“This service will enable our customers to stay connected on Safaricom Ethiopia’s network and go about their daily engagements seamlessly, be it keeping in touch with family and friends or business, using our 4G data, voice, and SMS services,” Anwar Soussa, CEO, Safaricom Ethiopia, said.

“The Ethiopian market demands digital solutions on the go, and we believe cross-industry partnerships will continue to shape up a digital ecosystem that delivers convenience, quality, and customer experience wherever and whenever the demand arises.”

The new mobile airtime-top up service will allow customers to purchase up to 5,000 ETB worth of airtime and enhance their experience across 21 cities: Dire Dawa, Harar, Haramaya, Bahir Dar, Adama, Bishoftu, Mojo, Debre Birhan, Awoday, Gondar, Addis Ababa, Sebeta, Dessie, ​Kombolcha, Jimma, Shashemene, Dilla, Sodo, Jigjiga, Assela and Hawassa.

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