Zoho Introduces Africa Digital Enabler Plan to Help Kenyan SMEs

Zoho Africa Digital Enabler package

Lynnet Okumu
The Zoho Africa Digital Enabler package

Zoho, a global technology company, launched the Zoho Africa Digital Enabler package in Kenya to help small businesses take steps towards digital transformation.

In Kenya, the company says it grew by 47 per cent in 2022, and it will be expanding its workforce locally for customer-facing roles.

The Zoho Africa Digital Enabler package consolidates collaboration, productivity, and communications tools into other business processes. 

The three are centred around its secure business email (Zoho Mail), team chat (Zoho Cliq), and online office suite.

“As part of ‘transnational localism’ strategy where our growth is underpinned with that of the region, we bring our global expertise to support the creation of self-sufficient economic clusters,” said Veerakumar Natarajan, Country Head for Kenya, Zoho Corp. 

“For small businesses, enterprise technology is prohibitively priced and inaccessible,” said Natarajan. 

“The products are available at a fixed local price, which benefits businesses in the current turbulent economy. We hope Kenyan businesses will avail themselves of this package and fast-track their growth by leveraging cloud technology.”

Zoho Workspace provides collaboration and productivity apps, including:

  • Mail – Secure business email hosting
  • Cliq – Team communication
  • Work drive – File management for teams that work together
  • Writer – Word Processor
  • Sheet – Spreadsheets
  • Show – Presentations
  • Connect – A collaborative intranet solution
  • Meeting – Video and online web conferencing

The bundle includes administration and security tools to help manage the platform and Zia Search, the Zoho AI-based search tool.

Bigin is a CRM designed explicitly for MSMEs. It provides the core components of a CRM solution without the added complexity that can create needless manual work in SMEs. The solution integrates with other Zoho apps, Google Workspace, Microsoft 365, Zoom, and Mailchimp.

Zoho Invoice is a free invoicing solution. It enables an organisation to create professional invoices, send them and then automate the payment process with integration to Paypal and other integrations. 

The solution also provides the ability to scan, record and track expenses and has a reporting solution. There is no paid-for option.


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