CCI Global, an international contact centre operator in Africa, plans to develop a purpose-built state of the art office facility in Ruiru’s Tatu City and will be creating more than 4,000 jobs for Kenyans.
In a statement, the company said its’ five-story facility will be developed by Gateway Real Estate Africa (GREA), a private development company specializing in turnkey construction.
The development is expected to be completed by December 2023, and will consist of training facilities and a career centre.
“CCI’s business in Kenya, which serves well-known American, British, Australian and other international brands, continues to accelerate, thanks to our dynamic workforce, quality assurance and operational excellence,” said Mark Chana, CCI’s Chief Operating Officer.
“We are excited to build CCI’s home at Tatu City, in a business-friendly environment that focuses on the welfare of our employees.”
“The building is custom-designed for CCI, with large floor plates for flexible call centre operations, rapid lifts for seamless shift changes, ample natural light and employee welfare at its core,” said Greg Pearson, co-founder and CEO of GREA. “We are pleased to develop this spectacular building for a world-class client like CCI in Africa.”
This comes barely five months after CCI in collaboration with Max International Company took up approximately 60.0 per cent of the 270,000 SQFT space at Garden City Business Park, signifying CCI’s expansion appetite in the Kenyan Real Estate market.
CCI’s choice to maintain Thika Road as its location of establishment is mainly driven by the ecosystem in Tatu City which incorporates the live, work and play aspects.
Moreover, the investment decision is also driven by factors such as; an adequate road network in the area which is serviced by roads like the Thika Superhighway and Eastern Bypass, and, the presence of adequate amenities such as Malls.
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