Equity Bank Kenya Receives ISO 20000 and ISO 27001 Certification

Equity receives double International Standards Certification on IT Service and Information Security Management Systems

Equity Bank Kenya Limited has announced that it has received two International Standards Certifications – ISO 20000 and ISO 27001 on IT Service and Information Security Management Systems respectively, from the British Standards Institution (BSI).

ISO 20000 shows that the Bank’s service management system is robust enough in the delivery of all IT-related services and is also aligned with its current and future needs. 

Similarly, the ISO 27001 certification offers assurance to customers that the bank is implementing end-to-end information security controls to protect, the confidentiality, integrity and availability of all customer information.

“Being fully aware of the risk and impact involved in data information management, it is our commitment to actively continue engaging our stakeholders to ensure that there is appropriate governance in place,” said Equity Group Managing Director and CEO Dr James Mwangi.

“It warrants us to be increasingly aware of our roles and responsibilities in information security and actively play our part in ensuring that the appropriate processes are followed to realize effective information technology metrics. The evolution in regulation appropriately balances the value of giving customers control of their data, with our duty to protect customer privacy and security.”

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