Safaricom Launches eSim at KSh 150, Key for B2B Customers

David Indeje is Khusoko’s Digital Editor, covering East African markets.
With an eSIM, the customer just needs some Profile Settings and they are ready to use a particular network.

Peter Ndegwa Safaricom Chief Executive

Safaricom has announced the rollout of an eSim (Embedded Subscriber Identity Module) service.

The service will allow mobile users to download a carrier profile and activate a carrier’s service without having a physical SIM card.

This means customers do not need to have a physical SIM card inserted into the device.

Customers are required to visit a Safaricom Shop to be given a card with a QR code for scanning with their phone to activate the e-SIM service.

“Visit any Safaricom Shop near you with your original identification document to replace your physical SIM for the eSIM at KSh 150,” the telco said through its Twitter feed.

Some of the devices that can use Safaricom eSIM currently include Apple iPhone XR, XS, XS Max, 11, 12, and the iPhone SE 2020.

In addition to the Samsung Galaxy S21, S20, Z Fold, and the Galaxy Note20.


According to the Global System for Mobile Communications (GSMA), changing SIM cards is problematic for many business-to-business (B2B) customers.

“For the industry, optimising the manufacturing process is a key challenge that GSMA Embedded SIM solves by providing a global product for a global manufacturing process with local provisioning when the product is deployed in the field. It also solves the challenge of managing those devices in the field when many M2M devices are remotely located, often hermetically sealed, their after-sale location is not known during production and furthermore, their product life cycles are lengthy.”

Safaricom in Talks to Integrate M-Pesa onto Amazon

David Indeje is Khusoko’s Digital Editor, covering East African markets.

In my role as Community Engagement Editor For Khusoko, I care about our audience. engaging them, getting news delivered to them across a variety of platforms, and expanding the diversity of voices on our website.

Leave a comment
scroll to top