Equity Group Ranked Best Bank in Kenya for 10 Years in a Row

Equity Bank Kenya received 22 accolades in the 2021 Banking Awards by Think Business awards as the leading bank in Kenya.

Equity Bank was ranked Best Overall Bank in Kenya and Best Bank in Sustainable Corporate Social Responsibility for the 5th year in a row.

The lender also emerged the first position in 10 other categories including Best Tier 1, Bank, Best Bank in Trade Finance, Best Bank in Agriculture and Livestock Financing

among other categories.

It also took 1st runner up position in four categories including Best Bank in SME Banking, Best Bank to borrow from, Best Bank in Mortgage Financing and the Special

Judges Award among other classifications.

“The recognition by the Think Business Banking Awards has reinforced our position in the market as a bank that customers have trusted,” said Gerald Warui, Equity Bank Kenya Managing Director in a statement.

Think Business awards recognize banks and micro-lenders for outstanding product innovation and services to both retailers and Small and Medium Enterprises.

Best Banks in Kenya: 2021 Think Business Banking Awards

Overall Best Banks in Kenya

1. Equity Bank 
2. KCB Group 
3. Citibank

Microfinance

Overall best microfinance

1. SMEP Microfinance Bank
2. Miasha Microfinance Bank
3. U&I Microfinance Bank

Most efficient bank award

1. Sumac Microfinance Bank
2. U & I Microfinance Bank

Fastest growing microfinance bank

1. Caritas microfinance Bank
2. U & I Microfinance Bank

Most Customer-Centric Microfinance Bank

1. Victoria Commercial Bank
2. Credit Bank
3. Equity Bank Kenya

Best Microfinance Bank in Product Marketing

1. Faulu Microfinance
2. KWFT

Best microfinance bank in agriculture and livestock financing

1. Sumac Microfinance Bank
2. Faulu Microfinance Bank

Best microfinance bank in product innovation

1. Maisha Microfinance Bank
2. Faulu Microfinance Bank
3. U & I Microfinance Bank

Best microfinance bank in customer satisfaction

U & I Microfinance Bank

Best microfinance bank in customer satisfaction

1. Maisha Microfinance Bank
2. Faulu Microfinance Bank
3. U & I Microfinance Bank

Commercial Banks

Bank with the lowest charges on loans 

1. Access Bank Kenya
2. Guardian Bank
3. Consolidated Bank of Kenya

Bank with the lowest charge for  Individuals

1. Equity Bank
2. Ecobank
3. African Banking Corporation

Bank with the lowest charges for SMEs

1. Guardian Bank
2. Paramount Bank
3. Consolidated Bank of Kenya

Best bank to borrow from

1. Bank of Baroda
2. Equity Bank Kenya
3. Kenya Commercial Bank

First Community

Credit Bank

Housing Finance

Kingdom Bank

Best bank in digital banking

1. Equity Bank Kenya
2. Middle East Bank
3. Sidian Bank

See more

What a great way to end the week!

We are super excited to bring home 5 awards in the 2021 Think Business Banking Awards.

Thank you to our customers for choosing to partner with us even in these challenging times. We owe our success to you.@ThinkBizAfrica @MetropolTVKE pic.twitter.com/fOmEUmWKeV

— Sidian Bank (@SidianBank) May 29, 2021

Best bank in sustainable CSR

1. Equity Group
2. Kenya Commercial Bank
3. ABC

Most Efficient Bank

1. Bank of India Kenya
2. Bank of Baroda Kenya
3. I&M Bank

Best Commercial Bank in Microfinance

1. Equity Group
2. National Bank of Kenya

Best bank in corporate banking

1. Citibank Kenya
2. Absa Bank Kenya
3. Kenya Commercial Bank

Best in retail banking

Equity Group

Best bank in trade financing

1. Equity Bank Kenya
2. Credit Bank
3. Kenya Commercial Bank

Best bank in agriculture and livestock financing

1. Equity Group
2. Absa Bank Kenya
3. Sidian Bank

Best bank in asset finance

1. Equity Group
2. Diamond Trust Bank
3. Kenya Commercial Bank

Best bank in Islamic banking

1. Gulf African Bank
2. Absa Bank Kenya
3. First Community Bank

Best bank in mortgage finance

1. Kenya Commercial Bank
2. Equity Group
3. Bank of Baroda

Best bank in SME banking

1. Diamond Trust Bank
2. Equity Group
3. Absa Bank Kenya

Best bank in product marketing

1. Kenya Commercial Bank
2. Absa Bank Kenya
3. ABC Bank

Best bank in product innovation

1. Equity Group
2. Diamond Trust Bank
3. National Bank of Kenya

Best bank in Agency Banking

1. Equity Group
2. Kenya Commercial Bank
3. Co-operative Bank of Kenya

Best bank in Agency Banking

1. Citibank Kenya
2. Equity Group
3. Sidian Bank

Best Bank in Mobile Banking

1. Equity Group
2. Citibank Kenya
3. Sidian Bank

The most Customer-Centric Bank

1. Equity Bank
2. Victoria Commercial Bank

Best bank in customer satisfaction

• Diamond Trust 
• Standard Chartered Bank
• Prime Bank

Best bank in customer satisfaction tier I

1. Diamond Trust
2. Standard Chartered Bank
3. Equity Bank Kenya

Best bank in customer satisfaction tier II

1. Prime Bank
2. Bank of Baroda
3. National Bank of Kenya

Best bank in customer satisfaction tier III

1. Credit Bank
2. ABC bank
3. Sidian Bank

Best bank in customer satisfaction tier IV

1. Paramount Bank
2. Middle East Bank

Best bank in tier four

1. Guardian bank
2. Middle East Bank
3. Paramount Bank

Best bank in tier three

1. Habib A.G Zurich
2. GT Bank
3. Kingdom Bank

Best bank in tier two

1. Citibank
2. Bank of Baroda
3. Bank of India Kenya

Best bank in tier one

1. Equity Group
2. Kenya Commercial Bank (KCB)
3. I&M Bank

Best recovery award

1. Kingdom Bank
2. Middle East Bank
3. Access Bank Kenya

Outstanding Young Banker of the year

1. Edwin Njoroge Kiburi, Equity Bank Kenya
2. Wilson Mutai, Faulu Microfinance Bank

Chief Executive of the Year

Dr James Mwangi, Equity Group

Special Judges Awards for product innovation

1. National Bank of Kenya
2. Equity Bank Kenya