Telkom Kenya Creates Digital, Financial Services Subsidiaries

Telkom Kenya experienced a nation-scale outage with the provider reporting a service interruption to its GSM and global data

Telkom Kenya has created two wholly-owned subsidiaries to house its Digital and Financial Services business to enhance service delivery.

The Consumer Service Delivery Unit will remain within Telkom. This is in line with Telkom Kenya’s digital transformation, which begun in August 2020, to enable it to address the demand for infrastructure and data services.

“It is also important to highlight that there will be no loss of jobs as a result of this exercise which is geared towards furthering our objective of making Telkom the technology partner of choice,” the telco said in a statement.

Telkom Kenya, is 60 per cent owned by UK private equity firm Helios Investment Partners, while the balance 40 per cent is owned by the Kenyan government.

Since its rebrand, Telkom Kenya aims to gain more customer loyalty with an array of customer-centric products  with the most competitive data bundles to power a moving Kenyan, with a vision of “Connecting the people that make Kenya move.”