NSE Launches Chatbot to Assist Investors in Capital Market

NSE launches AI chatbot to assist shareholders in capital market

The Nairobi Securities Exchange (NSE) has launched an instant messaging application to assist investors in the Kenyan bourse for the first time.

The platform will support investors in buying and selling stocks, tracking stock prices, generating statements, and making funds transfers.

“The ChatBot is a digital assistant that provides a conversational interface for investors supporting investors as they conduct various financial markets transactions on the NSE,” the bourse said in a statement.

NSE says the Artificial Intelligence-powered mobile application, ChatBot, will provide investors with convenient, faster, and real-time access to data and information from the operator.

”With the chatbot, investors in our market can access on-demand market information, news and events on the activities of the Exchange and the various products and instruments that are listed and traded on it,” said NSE chief executive Geoffrey Odundo.

“Our new strategy focuses on leveraging technology and innovation to enhance market participation among all our investors,” Odundo added.