3 Mins Read COMMENTARY Are Kenyans Banks and Bankers Ready to Embrace Fintech?2019-01-29By Winnie Banice Kenyan Banks have recognized the need for integrating digital into their operations and are making much-needed strides in embracing the changes in the environment.
5 Mins Read BANKING & FINANCE Kenyan Customers Value Mobile Banking But Not Ready for Robotic Agents2019-01-19By Daisy Moraa A majority Kenyans prefer to be served by a teller as opposed to using automated services at their local bank…
5 Mins Read BANKING & FINANCE Services banks must offer to survive in the era of digital savvy customers2019-01-14By Winnie Banice In recent years, there has been rapid digitization of customer service in the banking sector. Consequently, a huge percentage of…
