Author: Khusoko

In today’s business world, companies often define themselves by what they sell – books, food, insurance, consulting services. They invest in marketing campaigns, train sales teams, and build systems to sell these offerings. However, a crucial question is often overlooked: What do your customers think and feel about what you offer? Successful businesses and entrepreneurs who thrive know that redefining their business from the perspective of the customer is the key to growth because, in truth, your customer is your business. Without customers, products sit idle, and services go unutilized. Beyond that, customers demand more than just a product; they…

Kenyan roads are like an orchestra—except, instead of soothing violins, it’s the rumbling roar of fossil-fuel-powered motorbikes that fill the air. These two-wheeled beasts sound like they’re auditioning for a role in a thunderstorm, especially when you’re trying to have a peaceful conversation by the roadside. But recently, a new breed of bike has zipped its way into the scene—electric bikes. And they’ve brought with them a breath of fresh air—literally. You should hop on one of these silent two-wheelers cruising along major roads within and without Nairobi. So, what sets these silent warriors apart from their noisy, fuel-guzzling cousins?…

The smartphone industry has undergone significant growth and evolution since the invention of the first telephone in the 1800s, to the rotary phones in the 1900s, the first mobile phones in the 2000s and to the current smartphone devices that we have come to love. Throughout the evolution of the various telephones, the driving force to their evolution has been the user demands and purchasing power of the various generations during the evolution. Looking at the current times, we have seen smartphone manufacturers adjust to user needs by having unique features and functionalities in their devices such as AI functionality,…

As a teacher one is always excited about the new opportunity and the chance to bring perspective into the classroom, shape minds and influence futures. But some practices, like assigning homework, have been so ingrained in the education system that they go unquestioned—until now. The integration of AI in assisting children with homework is becoming increasingly relevant in educational systems worldwide. The use of AI to generate high-quality assignments fundamentally undermines the educational value of homework, as it has traditionally been conceived. Students could easily submit AI-generated work that did not represent their learning or skills.  This is not to…

Spiro Kenya, Kenya’s electric bike assembler, is at the forefront of the country’s transition to clean transportation. The company’s extensive network of battery-swapping stations is a key component of its strategy to make electric bikes a convenient and accessible alternative to traditional petrol-powered boda bodas. “We are constructing Africa’s largest EV plant, with a 500-hectare factory in each country, in which we will manufacture 1000 bikes and 2000 batteries per day,” reads the Spiro website. “At multiple Spiro Battery Swapping Stations, any rider or driver of an electric vehicle with a battery running out of charge can go and trade…

Kenya’s deputy president Rigathi Gachagua has been impeached by the Members of the National Assembly due to allegations of corruption, supporting anti-government protests, and other irregularities. 281 MPs voted in support of the impeachment motion against Gachagua on Tuesday. Forty-four legislators voted against the motion while one legislator abstained. The Special Motion, introduced by Kibwezi West MP Mwengi Mutuse, outlined 11 charges against the Deputy President, including gross violation of the Constitution, undermining the President and the Cabinet, undermining Devolution, and compromising judicial independence by publicly attacking a judge. “He has not lived to the calling; he has not lived up…