Family Bank closed 2025 with its strongest financial results in years, posting a net profit of KSh 5.37 billion, a 55 percent jump from the previous year and announced plans to list on the Nairobi Securities Exchange before the end of June 2026.
The results, presented at an investor briefing in Nairobi, reflect a bank that has spent four years rebuilding its capital base, expanding its digital reach and sharpening its focus on small and medium businesses.
The Numbers
| Metric | 2024 | 2025 | Change |
|---|---|---|---|
| Total Assets | KSh 167.7B | KSh 208B | +24% |
| Customer Deposits | KSh 126.5B | KSh 151.8B | +20% |
| Net Loan Book | KSh 92.8B | KSh 105.8B | +14% |
| Total Operating Income | KSh 14.6B | KSh 20B | +37% |
| Net Interest Income | — | — | +46% |
| Profit Before Tax | KSh 4.2B | KSh 6.8B | +62% |
| Profit After Tax | KSh 3.46B | KSh 5.37B | +55% |
| Cost-to-Income Ratio | 74% | 68% | -6pp |
| Capital Adequacy Ratio | — | 19.6% | Min. req. 14% |
The bank trimmed its cost-to-income ratio from 74 percent to 68 percent, even as it poured money into technology and infrastructure upgrades. Capital adequacy stood at 19.6 percent against the Central Bank of Kenya’s minimum requirement of 14 percent, signalling a well-cushioned balance sheet.
What Drove Growth
Chief Executive Officer Nancy Njau pointed to three forces: customer relationships, disciplined strategy and a rate environment that finally worked in the bank’s favour.
The Central Bank Rate fell from 11.25 percent to 8.75 percent during 2025, pulling lending rates down with it. Njau said the bank passed those savings directly to borrowers, which stimulated private sector credit and lifted loan volumes.
“We are very proud of this performance, which has been made possible by our customers and a dedicated team committed to delivering value,” she said.
Network Footprint
| Channel | Scale |
|---|---|
| Branches | 96 across 32 counties |
| Banking Agents | ~5,000 |
| Merchants | 103,000+ |
| Staff | 1,839 |
That network kept growing even as the global economic environment remained uncertain.
The Road to the NSE
Chairman Lazarus Muema used the briefing to trace the capital journey that made this moment possible.
Capital Raising Timeline
| Year | Instrument | Target | Raised | Oversubscription |
|---|---|---|---|---|
| 2021 | Corporate Bond | KSh 3B | KSh 4.4B | 47% |
| 2023 | Rights Issue | — | KSh 252M | Below target |
| 2023 | Private Placement | KSh 6B | KSh 8B | 31% |
The 2021 bond sustained operations and technology investment through the COVID-19 period. The 2023 private placement, which brought in KSh 8 billion against a KSh 6 billion target, did the heavy lifting on balance sheet repair.
That strengthened balance sheet now underpins the planned NSE listing. Muema confirmed the bank remains on track to list before June 30, 2026, a move that will open Family Bank shares to a broader pool of investors and bring greater scrutiny and transparency to its operations.
The board also proposed a dividend of KSh 1.20 per share, reflecting confidence in the bank’s earnings trajectory.
Looking Ahead
Family Bank enters the second year of its 2025 to 2029 strategic plan with momentum. CFO Paul Ngarangari said continued investment in digital transformation and careful risk management would sustain profitability through the next cycle.
The listing will be a test of market appetite, but the fundamentals give the bank a credible story to tell. Profits up, costs down, deposits growing and a network that reaches 32 counties .
