Kenya’s leading travel management company, Hemingways Travel, has expanded into Rwanda, celebrating 70 years of service excellence and signalling a bold new chapter in East African travel.
The move reflects Hemingways ambition to deepen its regional footprint and position itself as a top-tier player across the continent, serving both leisure and corporate travellers with a blend of personalised service and cutting-edge technology.
“Our journey over the past 70 years has been about building trust and delivering an individualized touch that sets us apart,” said Ross Evans, CEO of Hemingways Hospitality Group. “As we look ahead, we see tremendous opportunities in East Africa and across the continent, and we are investing in both regional presence and technology to enhance the travel experience.”
Technology Meets Tradition
Hemingways Travel is embracing AI-driven tools to streamline bookings and management systems, while maintaining its hallmark of personalised service. The company views technology as a complement for the human expertise that defines its brand.
“The future of travel is technology-enabled but still people-led,” said Dr. Joseph Kithitu, Managing Director of Hemingways Travel. “We are adapting AI to understand our clients better, anticipate their needs, and provide seamless solutions. At the same time, our role as trusted travel managers remains as critical as ever.”
Emma Dansie, ALTOUR Vice President for EMEA and Hemingways’ global partner, reinforced the importance of combining digital efficiency with human insight:
“AI allows us to manage data and processes at a speed never seen before. But what makes the difference is how travel professionals use that technology to deliver personalised journeys and provide reassurance at every step. That is where Hemingways Travel continues to set the benchmark in Africa.”
A Legacy of Luxury, A Future of Possibility
Founded in Kenya, Hemingways Travel is part of Hemingways Hospitality Limited, a diversified group offering luxury hotel stays through Hemingways Collection and high-end residential real estate via Hemingways Residences.
Its global affiliation with ALTOUR, North America’s largest travel agency network, connects Hemingways to over 52,000 travel advisors worldwide, ensuring seamless access to international travel expertise.
As it enters its eighth decade, Hemingways Travel is redefining what luxury and corporate travel look like in Africa—balancing innovation with a legacy of trust.
“AI and digital tools make planning more efficient, but the expertise and personal care of a travel manager remain irreplaceable,” said Dr. Kithitu. “Our clients want convenience and trust, and our focus is delivering both.”
