Truecaller has rolled out three highly anticipated features, Call Reason, Schedule SMS, and SMS Translator, for users globally, to make communication safer and more efficient for them.
The Swedish Mobile App has been a pioneer in the mobile identity space and has advanced caller ID innovation to unprecedented levels.
Consumers trust Truecaller to tell them who is calling, but now they will also know why they are calling.
Call Reason enables users to set a reason for their call, enabling the receiver to check what the call is about and whether the incoming call is personal, business, or urgent.
This would increase pick-up rates, especially when callers call from new numbers.
The new ‘Schedule SMS’ extends the platform’s Caller ID feature to enable users to schedule a reminder of any events, meetings, or groceries they need to pick up at the end of the day.
Additionally, the SMS Translate feature allows users to instantly translate the content of their messages directly in Truecaller without leaving the app.
This feature works for SMS and instant messages (IM). TechEconomy. ng gathered that all these features will be free for all consumers.
Chief Product Officer at Truecaller, Rishit Jhunjhunwala, said, “Communication in 2020 is easier in many ways, but also complicated by the vast ways people connect for information. As a brand, we strive to stay true to the core principle of building a product for the masses while always acting in the public interest. We constantly listen to our users and want to help them by putting more power in their hands.”
About Call Reason
The new Truecaller brings your communication home by organising everything more easily and smartly.
Call Reason was one of the most requested features in 2020 from Truecaller users worldwide. The new feature extends the platform’s Caller ID feature to help users send notes in their outgoing calls.
This would empower users with higher pick-up rates on outgoing calls, as the receiver would know “why the call has been placed.”.
Businesses can set a customized text before every call to increase customer engagement.
This feature will be available to all Android users today and will launch for iOS early next year.
Schedule your SMS
Users can schedule SMS by simply selecting the icon while messaging and choosing a date and time. Their message will be sent then, and they will always be able to see it scheduled in their chat. This feature is available only for Android users.
SMS Translate
The app automatically detects if a foreign language is used in the messaging screen and will show that a translation is available.
This feature is powered by Google’s ML Kit, and all messages are processed locally on the phone, which means the content of your messages never leaves your device. Language packs are downloaded to your device before translation begins.
Users can also download additional languages to use them offline, anytime and anywhere. SMS Translate will only be available for Android.
