The Communications Authority of Kenya (CA) assesses mobile network quality as a core consumer protection function. For FY 2024–2025, the Authority evaluated all three licensed operators — Safaricom, Airtel Kenya and Telkom Kenya — across every one of Kenya’s 47 counties. The framework, introduced in 2017, combines field tests, network data and customer surveys into … Continue reading Safaricom Leads Kenya’s Network Rankings as Industry Performance Slides