Safaricom PLC has launched the M-PESA Africa Shared Services Operation Centre (SSOC) to oversee service operations and technical support for five African markets. The $2 million investment in Nairobi will oversee service operations and technical support, including incident monitoring and resolution in Tanzania, the Democratic Republic of Congo, Mozambique, Lesotho, Ghana, and future markets the service expands to.  … Continue reading M-PESA Africa Opens $2mn Shared Service Operations Centre