Tavaziva Madzinga, managing director (MD) and chief executive officer (CEO) of Britam Holdings, has decided to exit after heading the Insurance Group for ten months.

Mr Madzinga will officially leave Britam in April 2022. Mr Charles Njuguna has been appointed the deputy managing director.

“I will be pursuing an opportunity in another market and this is part of succession planning. We wanted to signal the market very early appointing Charles as the new deputy managing director as we transition smoothly,” said Mr Madzinga.

The Group disclosed that during Madzinga’s tenure overseeing its restructuring exercise,  they saved Ksh.500 million annually.

“We are grateful to have benefited from Mr Madzinga’s global experience in repositioning the Group for the future. He has reset the Group’s focus towards serving our customers with empathy and care while providing a truly epic customer experience,” said acting Britam chairman Mohamed Said Karama.

In the new changes, Diane Korir has been appointed as the company’s new Customer Experience Director while Catherine Karita is Britam’s new Strategy & Investor Relations Director.

Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

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