Safaricom and Huawei have announced the trial of an innovative new solution for restaurants dubbed ‘Scan & Order’.

The solution unveiled on Thursday helps restaurants digitise their menu and ordering systems enabling them to provide better customer service, optimize their menu and pricing strategies, and leverage the power of big data.

“I want to thank Huawei, their R&D team and everybody behind Huawei in bringing this solution to life. Thank you Pete’s for being the 1st restaurant to have Scan & Order,” said Sitoyo Lopokoiyit, Managing Director of M-PESA Africa and Acting Chief Financial Services Officer.

He was speaking during the unveiling of the solution at Pete’s Cafe in Kilimani.

The Scan & Order technology will also help restaurants optimize their product offerings and their pricing strategies, integrating with M-PESA for easy payments.

It provides tools for restaurants to plan their fresh produce purchases and supply chains. By enabling real-time feedback mechanisms, merchants can quickly and cost-effectively respond to consumers requirements in the restaurant.

Huawei Kenya CEO Meng Wei assured that the company would continue partnering with Safaricom to invest in innovations and technology solutions.

“Building on this cooperation, Huawei will continue to work with Safaricom to continuously invest in innovation and support Pete’s Cafe’s digital business development. We will create more innovative services and a richer digital life for all Kenyans. Further bringing the digital world to every person, home and organization in Kenya,” said Meng Wei.

Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

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