The Ministry of Public Service Youth and Gender Affairs on Monday reopened the Huduma Centre GPO Nairobi after it was temporarily closed due to the COVID-19 pandemic, but one needs an appointment.
Huduma Centers are one-stop-shop citizen service centers that provide National and County Government Services from a single location.
In a statement, the ministry said one needs to book an appointment in order “To minimise the traffic as well as time spent queuing for services.”
As a result, they have rolled out a service appoint system commencing with the Huduma Center GPO.
To book an appointment, visit www.hudumakenya.go.ke, select the book appointment option, and follow the outlined steps on how to book an appointment for your desired service(s).
However, the service by appointment system will only apply to the GPO Nairobi centre.
The other four centres in Nairobi and the other 51 countrywide do not need an appointment beforehand.
To access services at Huduma Centre GPO you will be required to book an appointment. This is to minimize the crowds & reduce the time spent queuing.
To book an appointment, visit https://t.co/nRtBLa8FUG.
In case of any difficulties, please call us through 020-6900020 ^D.K pic.twitter.com/yuM87QMwLT
— Huduma Kenya (@HudumaKenya) August 16, 2020
