Best Banks in Kenya: 2020 Think Business Banking Awards

Think Business Limited Unit presented its 15th annual awards for the 2020 Banking Awards. 

The awards recognize banks and micro-lenders for outstanding product innovation and services to both retailers and Small and Medium Enterprises.

Microfinance

Most efficient bank award

Faulu Microfinance Bank

Fastest growing microfinance bank

Maisha Microfinance Bank

Most Customer-Centric Microfinance Bank

Kenya Women Finance Trust (KWFT)

Best Microfinance Bank in Product Marketing

1. Faulu Microfinance
2. KWFT

Best microfinance bank in agriculture and livestock financing

KWFT

Best microfinance bank in product innovation

1. Faulu 
2. KWFT

Commercial Banks

Bank with the lowest charges on loans 

1. Bank of Baroda Kenya
2. Equity Bank

Bank with the lowest charge for  Individuals

1. Equity Bank
2. Standard Chartered bank 
3. Ecobank 

Bank with the lowest charges for SMEs

1. UBA Kenya Bank
2. Guardian Bank
3. Paramount Bank

Best bank in digital banking

Sidian Bank

Best bank in sustainable CSR

Equity Group

Most Efficient Bank

1. Bank of India Kenya
2. Bank of Baroda Kenya
3. I&M Bank

Best Commercial Bank in Microfinance

Equity Group

Best bank in corporate banking

1. Citibank Kenya
2. Equity Group

Best in retail banking

Equity Group

Best bank in trade financing

1. Citi Bank of Kenya
2. Equity Group
3. Sidian Bank

Best bank in agriculture and livestock financing

1. Equity Group
2. Sidian Bank

Best bank in asset finance

Equity Group

Best bank in Islamic banking

Gulf African Bank

Best bank in mortgage finance

Equity Group

Best bank in SME banking

1. Equity Group
2. Bank of Baroda
3. Sidian Bank

Best bank in product marketing

1. Gulf African Bank
2. Equity Group
3. ABC Bank

Best bank in product innovation

1. Citi Bank
2. Equity Group
3. Victoria Commercial Bank

Best bank in Agency Banking

Equity Group

Best bank in Agency Banking

1. Citibank Kenya
2. Equity Group
3. Sidian Bank

Best Bank in Mobile Banking

1. Equity Group
2. Citibank Kenya
3. Sidian Bank

The most Customer-Centric Bank

1. Equity Bank
2. Victoria Commercial Bank

Best bank in tier four

1. Paramount bank
2. Middle East Bank
3. M Oriental Bank

Best bank in tier three

1. Victoria Commercial Bank
2. GT Bank
3. Guardian Bank

Best bank in tier two

1. Citibank
2. Bank of Baroda
3. Bank of India Kenya

Best bank in tier one

1. Equity Group
2. Kenya Commercial Bank (KCB)
3. Diamond Trust Bank (DTB)