National Social Security Fund (NSSF) has entered a partnership with Safaricom to empower customers on its Tenant Purchase Scheme make monthly installments through M-PESA.
The new arrangement seeks to combat the spread of Coronavirus by providing the Scheme’s members with a cashless payment solution which helps them limit their movement and physical contact when making payments.
“This partnership with NSSF ushers a new era for their Tenant Purchase Scheme customers empowering them to make payments from the comfort of their homes wherever they may be, and at any time,” said Sitoyo Lopokoiyit, Chief Financial Services Officer, Safaricom.
“Convenience and speed continue to be a key concern when making payments and this has continued to drive the demand for M-PESA among our customers,” he adds.
The partnership will primarily target NSSF Tenant Purchase Scheme members in Nairobi’s Nyayo estate Embakasi, Hazina, Kitusuru, Mountain View and Eldoret’s Kapsoya estate.
Besides payments, the new service also provides the Scheme members with the capability to reconcile and generate reports of their payments and standing.
“NSSF has adopted a strategy to go digital by placing all our services at the fingertips of our customers, ensuring that we meet them wherever they are and at their own convenience. Partnering with Safaricom has made it possible to achieve this goal by taking advantage of the unique, world class capabilities they provide through M-PESA,” said Dr. Anthony Omerikwa, CEO, National Social Security Fund.
— Safaricom PLC (@SafaricomPLC) March 31, 2020
To make a payment, customers can dial *303*3#, key in their details and make payments from their M-PESA account.
The NSSF Tenant Purchase Scheme provides a path to homeownership by enabling buyers to purchase a home over a period by making monthly installment payments to offset the cost.
Starting March 2019, NSSF began the rollout of an entirely cashless system across its entire branch, providing for member benefit contribution through the Paybill 333300 or by dialing *303*1#.
In February 2020, NSSF extended its Haba Haba innovation to digital taxi operators, providing a one-stop-shop where digital taxi operators can make their member contributions, make NHIF contributions, get insurance and receive a daily, discounted data bundle. The solution is also available on *303*2#.