Bank of Africa announced Friday it has appointed a new Deputy Managing Director and Chief Digital Officer to support its Small Markets Enterprise (SME) Strategic Plan. Mr. Claver Serumaga will serve as the Deputy Managing Director and Mr. George Ouko Makori as the Chief Digital Officer.
Mr. Serumaga recently served as the Bank of Africa Group Chief Digital Officer where he established and rolled out BOA Group’s Digital Transformation strategy across 14 countries in Africa.
Prior to that, he was the General Manager of Business Development at Bank of Africa Uganda. Mr. Serumaga comes with over 15 years of Banking experience having held several senior executive roles in Business and Marketing. He is a Fellow of the Chartered Institute of Marketing – UK.
“Claver brings on board strategic expertise that is vital as we transform Bank of Africa Kenya into the preferred SME Bank, and in line with our mission to grow the economies we operate in,” said Mr. Ronald Marambii, Managing Director Bank of Africa Kenya.
Mr. George Makori will oversee the development of BOA’s digital transformation which comes at a time when the tech capabilities are key to enhance customer experience journey while bolstering safety and security.
He joins BOA Kenya from the Postal Corporation of Kenya where he was the Chief Information Officer. He has also held positions in Mahindra Comviva, Safaricom and Zain. He is a member of the Cloud Advisory Board of Africa.
“George has vast experience in the tech space including developing mobile money infrastructure which comes at a time when customers demand banking solutions that are on the go,” said Mr. Ronald Marambii, Managing Director Bank of Africa Kenya.
“On behalf of the Board, Management and staff of Bank of Africa, we are pleased to welcome Mr. Serumaga and Mr. Makori as we embark on our transformation journey to be the preferred SME Bank in the market,” added Mr. Marambii in a statement.